CX Horizon Services ("we," "us," "our") operates this website to provide information about our services. We take privacy seriously and comply with the Philippine Data Privacy Act of 2012 (DPA) and applicable regulations of the National Privacy Commission (NPC).
What we collect
- Contact information you choose to share (e.g., name, email, phone, company) when you reach out to us.
- System data generated by your visit (e.g., IP address, device/browser info, basic server logs).
- Cookies: We currently use only essential cookies, if any, for basic site functionality. We do not use analytics, advertising, or social media tracking cookies.
How we use your data
- To respond to inquiries and provide requested information.
- To operate, secure, and improve the website (e.g., diagnose errors, prevent abuse).
- To comply with legal obligations.
Legal bases
- Your consent for information you choose to send us.
- Legitimate interests to run and secure our site, and communicate with you in the context of your inquiry.
- Legal compliance where required.
Sharing and transfers
- We may share limited personal data with service providers (e.g., hosting, security) under data-protection commitments.
- We do not sell personal data.
- Data may be processed outside the Philippines. Where applicable, we use contractual safeguards.
Retention
- Inquiry records: kept only as long as needed to address your request and for reasonable business or legal purposes.
- Server logs: typically short-term, for security and operations.
Your rights (DPA)
You may access, correct, or request deletion or blocking of your personal data, and object to processing where applicable. You may also lodge a concern with the National Privacy Commission. We will respond to verified requests in line with the DPA.
Security
We use reasonable organizational, physical, and technical safeguards to protect personal data appropriate to the risks. For details, see our Security & Compliance page.
Children
This site is not intended for individuals under 18.
Contact us
For privacy requests or questions:
Updates
We may update this notice to reflect changes to our practices. The "Effective date" above will indicate the latest version.
